Privacy Policy
1. Who We Are
My Spices Land, a French limited liability company (SARL) with a share capital of EUR 3,000, registered with the Nice Trade and Companies Register (RCS) under number 990 528 275, with its registered office at 1 Rue du Malonat, 06300 Nice (hereinafter We, Our, Us). Our website is accessible at myspicesland.com (hereinafter the Site).
2. Collection of Personal Data
We collect data that you voluntarily provide to us when:
- creating a customer account;
- placing an order;
- subscribing to our newsletter;
- using the contact or quote request form;
- browsing the Site (cookies).
The categories of data collected include: identity (first and last name), contact details (email address, postal address, phone number), payment information (via our payment provider Stripe), order history, communication preferences, and browsing data.
3. Legal Basis and Purposes of Processing
We process your personal data on the following legal bases:
- Performance of the contract: managing your orders, delivery, invoicing, after-sales service.
- Consent: sending marketing communications, placing certain cookies, browsing analysis.
- Legitimate interest: improving our services, preventing fraud, managing the customer relationship.
- Legal obligation: retaining accounting and tax records.
4. Recipients of Data
Your personal data is accessible to authorized personnel of My Spices Land (managers, customer service, accounting). It may be shared with our technical partners:
- Website host (ResellersPanel);
- Secure payment provider (Stripe);
- Carriers (La Poste, etc.) for delivery;
- Audience analytics tools (Google Analytics, etc.) — subject to your consent.
We do not sell your personal data to third parties.
5. International Data Transfers
Some of our service providers may be located outside the European Union. In such cases, we ensure an adequate level of protection is provided (standard contractual clauses, adequacy decision, or other appropriate safeguards).
6. Data Retention Period
We retain your personal data for as long as necessary to fulfill the purposes described above, and in accordance with applicable legal retention periods (in particular accounting and tax obligations).
We retain accounting records for 10 years and customer data for 3 years after the last contact, in accordance with applicable regulations.
7. Cookies
Our Site uses cookies to improve your browsing experience, generate visit statistics, and offer you targeted content. You can configure your browser to refuse cookies or be notified when a cookie is placed.
For more information, please see our Cookie Policy.
8. Your Rights
In accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, you have the following rights regarding your personal data:
- Right of access: obtain confirmation that your data is being processed and a copy of it;
- Right of rectification: correct inaccurate or incomplete data;
- Right to erasure: request the deletion of your data under certain conditions;
- Right to restriction of processing: limit the use of your data under certain conditions;
- Right to data portability: receive your data in a structured, commonly used format;
- Right to object: object to the processing of your data for legitimate reasons;
- Right to withdraw consent: withdraw your consent at any time for processing based on it;
- Right to define guidelines for the storage, deletion, and disclosure of your data after your death.
To exercise these rights, you may contact us using the information provided in the Contact section below.
If you believe that your rights are not being respected, you may file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertes).
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. Changes to This Policy
We may update this Privacy Policy at any time. The applicable version is the one published on the Site on the date of your visit.
11. Contact
For any questions regarding this Privacy Policy or to exercise your rights, you may contact us:
My Spices Land
Attn: Data Protection Officer
My Spices Land, 1 Rue du Malonat, 06300 Nice, France
Email: contact@myspicesland.com